If you live in or are visiting the los angeles area we offer in-store pickup. When you place your order please select local pick-up from the shipping options and your yarn will be waiting for you at knit culture studio, located at 8118 West 3rd, between the Beverly Center and the Grove. Call us for hours or if you need further information: (323) 655-6487. We are closed on Mondays.
FREE SHIPPING on all orders in the US over $65! For domestic orders under $65 or international orders customers are given the option of USPS First Class or Priority Mail. Please be aware that while first class can be cheaper, it takes longer and there is no way to track missing packages. We are not responsible for orders lost in the mail.
If you need expedited shipping please contact us via phone in order to receive a quote and make payment. Because shipping costs can vary based on weight and destination, please be prepared to give us the details of your order.
Sales tax will be added to all orders shipped to a California address.
Insurance is not included in shipping costs and Knitculture.com is notresponsible for packages that are lost in the mail. Please contact us ifyou would like to arrange to pay for insurance.
It is critical that your email is correct on your account information,so that if there is ever a question about your order, we can contactyou! Our primary mode of contact will be via email.
Please keep in mind that your order is not shipped the instant you clickthe order button. We make every effort to ship your order as quickly aspossible, usually within 24 to 48 hours of receiving your order. We areclosed on Mondays.